Home / FAQs

FAQs

title_line

ATMs

ATMs are a great way to bring extra revenue into your business.

  • ATMs increase your profits and drives foot traffic to your business
  • Having an ATM adds an extra added value service for your customers
  • Industry studies show that ATMs increase a consumer’s purchasing power at the location where money is withdrawn
  • Cash does not bounce like checks
  • Decreases your credit card processing fees
You charge a surcharge on every transaction, and you keep 100% of it. We’ll send it to you by daily deposits or a monthly check, as you prefer.
As the owner of the ATM, how much your machine charges your customers is up to you.
During the installation you will be trained to load the cash in your ATM. As necessary you will withdrawal funds from your bank and replenish the ATM.
All the money withdrawn from your ATM is re-deposited back into your account within 24-48 hours via ACH.
Costs are low, and include a high-speed wired or wireless internet connection and a power source.

All our ATMs run on a standard 110V electrical outlet.

When you buy an ATM through BEI you get dedicated 24 hour ATM technical phone support, professional ATM installation (optional), free shipping in the continental United States and real-time internet reporting – all included in the purchase price!
Yes, every ATM comes with a full manufacturer’s warranty
Absolutely not, we strongly advise you never give a customer cash in the rare occurrence of the machine not providing the cash requested. Customers should call their bank, and our support helpline is on the ATM.
Yes! Older models can also be made compliant through the use of the kits in the store.

Payments

With our merchant accounts, you can accept all credit and debit card types. We can directly fund MasterCard, Visa, American Express®, Discover®, Diners Club®/Carte Blanche® and JCB cards back to you, all other card types will require further processing.
Our merchant accounts use Interchange Plus pricing. This works by adding a constant, flat margin on top of the interchange fee so, typically, your fees will look like this:

The per-transaction fee is slightly higher than the interchange fee, which is the cost we pay to the card issuer. This fee model allows you to always understand your fees and ensures you’re not penalised for the size of your business.

Interchange fees are the fee we pay the card issuer when we process the payment.
If you’re a US-based business, you should be up and running within a few days. On rare occasions, we might have to contact you for more details first, but we’ll keep you updated as you go.
US merchants should see Visa, Mastercard and Discover® transactions deposited into your bank account within 2 business days and American Express® transactions within 4 business days.

Percentage of sale fee + flat, per-transaction fee = total fee

Our web-based reporting tools mean you can see daily transaction information at the click of a button.
PIN (Personal Identification Number) debits require the customer to use a PIN at the point of sale and immediately withdraw funds from the cardholder’s account. Signature debits require the customer to sign at the point of sale and funds are withdrawn from their account when the transaction is processed 2-4 days after the sale.

If you have any further questions, please don’t hesitate to contact us.